Call Us Today! 1.775.530.0591

My goal is to help you feel good about where you live, work, shop, and play by keeping your carpets, furniture, and tile clean using non-toxic, all-natural cleaners.


Our solution is non-toxic, colorless, biodegradable, hypoallergenic, and contains no bleach, enzyme or soap.

We use a powerful vacuum to remove all dirt from your carpets.

We gently spray your carpets with our “FIVE STEP” solution.

Our rotary activator lifts embedded soil from your carpets.

Our special 100% cotton pads remove the remaining soil.

Finally, we hand groom and fluff your carpet pile.

No Project Too Big or Too Small

Nevada dirt is tough! Our dust is dusty. Our mud is muddy. Vacuuming and mopping regularly keeps Nevada dirt at bay, but over the years, stains and high-traffic areas start to show on our carpets and floors.

Whatever you do, don’t reach for retail spot removers. That will make matters worse! Retail carpet products leave a sticky residue that attracts dirt, and you don’t want to attract more Nevada dirt!

Hi, I’m Joe Tracy, independent owner of Five Step Carpet Care, Northern Nevada’s most trusted carpet cleaning company for 17 years. I love what I do and I’m not happy until your carpet, tile floors, and upholstery look as good as they possibly can and you are thrilled with the results of the 5 Step System.

You don’t have to live with embarrassing spots and discolored traffic areas in your home or office and you don’t need to buy expensive new carpet and furniture.

Feel good about where you live, work, shop, and play by keeping your carpets, furniture, and tile clean using non-toxic, all-natural cleaners. Not only are my products kind to the environment, but they are also the most powerful and effective cleaners on the market.

Don’t be ashamed to show your home or office to guests or clients. With one call, take pride from wall to wall.

Get a quote and an appointment today. It’s fast and easy.

Years Established

Carpets Cleaned

Our Services

Carpet Cleaning

  • Houses
  • Businesses
  • Retail
  • Medical Offices
  • Commercial
  • RV’s
  • Offices
  • Rentals
  • High-rises (no long hoses)

Upholstery Cleaning

  • Sofas
  • Recliners
  • Ottomans
  • Pillows

Don’t risk turning a bad situation into something worse by doing it yourself. Cleaning stains and odors is best left to the professionals.

Tile and Stone Cleaning

Cleaning tough to get to the dirt that accumulates in tile and grout is challenging, but our proven process will leave you more than satisfied. Just like our carpet cleaning process, we provide a quick and easy solution that leaves no residue and will leave your tile looking dazzling.

We use GREEN cleaners only!

I care about the environment as much as you do. I use the most powerful cleaning methods available and products that are the safest to our precious Nevada ecosystem. My cleaners are non-toxic, hypoallergenic, biodegradable, and tough on dirt while gentle on carpet fibers and fabrics.

We keep your world clean and green!

Call For a Quote:


Carpet Care Tips

Carpet is always healthier, looks better, and lasts longer if it’s cleaned every 6 months. Ask us for a recommendation on your individual cleaning frequency.

Once you’ve had your carpet professionally cleaned by Five Step Carpet Care, we recommend the following tips for maintaining your carpets, furniture, and floors.

Post Cleaning Care
After cleaning, your carpets will be completely dry in approximately 4 hours. During the drying time, avoid walking on the carpet. If you must, make sure your shoes or feet are clean. Never place wood or metal furniture on damp carpet, the stain from the wood can leach into the carpet and the metal can leave rust stains.
Vacuum Once a Week
Vacuuming is the single most important step in maintaining your carpet’s life and beauty. We recommend vacuuming at least once a week with a good quality vacuum cleaner. Adjust your vacuum for optimal performance. Place a penny on the carpet 1 inch in front of the vacuum. Turn on the vacuum and watch the penny. If it vibrates, your vacuum is set to the correct height. If the penny is not vibrating, adjust the vacuum height until the penny vibrates. Use a crevice tool with your vacuum to clean around carpet edges. Even the best vacuums can’t reach between the carpet and baseboards. This should be done at least once a month. This is especially important with light colored carpeting.
Avoid Commercial Spot Removers
Avoid using most retail spot removers. Many have some type of soap in them. They take the spot out but leave a sticky residue which attracts dirt. The spot comes back. Our Spot Remover has no sticky residue and does not contain soap. We guarantee that if our remover takes out a spot, it won’t come back. If you’re out of Spot Remover, in an emergency, cold water and a cotton rag is a safe substitute. Stains are always easiest to remove just after they occur. When in doubt, give us a call. We’re always happy to help.
Alternate Traffic Patterns
Alternate traffic paths where possible. Re-arrange furniture or walk through a room a different way so that wear is even and no one particular area receives constant traffic. Step over areas where carpet joins another type of flooring. These areas get dirty the fastest. Typically, the carpet is higher than the hard surface flooring it transitions to. This creates an excessive pressure point on the carpet and causes it to become dirty and wear faster. Simply step over this problem area.
Repair Problems as They Occur
Repair carpet problems as they occur. In most cases, small problems become big problems. If you see ripples in your carpet, loose tack strips, or any other type of problem; contact us. We can arrange for a carpet repair expert to stretch or otherwise repair your carpet problems. When purchasing new carpeting always keep a remnant on hand for those unforeseen problems down the road.

Customer Testimonials

“I just had Joe out yesterday morning and once again, he did a wonderful job!  I honestly won’t let another carpet cleaning company in my home after having him here three times now.”

Carolyn B.

“Joe came to clean our carpets last week.  What an amazing experience from beginning to end!  Scheduling was a breeze and Joe arrived right on time!  He did a great and efficient job!  He was very attentive to detail and worked out a couple of stains that we had.  The carpet looks wonderful!  We will definitely be using Joe again!”

Carol C.

“Joe has been my carpet cleaner for the last 4 years. He has always exceeded my expectations which can be hard to do. He’s always on time, trustworthy and his method of cleaning is the best.   I trust him enough to refer him to all of my friends and family”

Kathy M.

Contact Us

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(775) 530-0591