Call Us Today! 1.775.530.0591

My goal is to help you feel good about where you live, work, shop and play by keeping your carpets, furniture and tile clean using non-toxic, all-natural cleaners.


Our solution is non-toxic, colorless, biodegradable, hypoallergenic and contains no bleach, enzyme or soap.

We use an industrial strength, hepa filtered vacuum to remove all dirt from your carpets.

We then apply our “Five Step” solution to the carpets using a commercial, hand held sprayer, avoiding the use of any long hoses being drug over the floors.

Our rotary activated brush head loosens and lifts embedded soil from your carpets.

The soil is then removed as it adheres to the looped bonnets which have now replaced the brush head.

Finally, we hand groom and fluff your carpet pile to ensure a soft texture as it dries.

No Project Too Big or Too Small

Nevada dirt is tough! It’s dusty when dry and muddy when wet. Vacuuming and mopping regularly keeps Nevada dirt at bay, but over time, stains and high-traffic areas begin to show on our carpets and furniture.

Whatever you do, don’t reach for retail spot removers. They generally make matters worse! Retail carpet products tend to leave a sticky residue that attracts dirt. 

Our specially formulated solution binds to dirt particles in a process known as “encapsulation”.  This process works because any dirt potentially left behind forms into microscopic dirt crystals that will be removed the next time the carpet is vacuumed.

Hi, I’m Joe Tracy, independent owner of Five Step Carpet Care; Northern Nevada’s most trusted carpet cleaning company for 17 years. I love what I do and I’m not happy until your carpet, concrete, tile and upholstery look as good as they possibly can and you are thrilled with the results of the Five Step System.

You don’t have to live with embarrassing spots and dirty traffic areas in your home or office and you don’t need to buy expensive new carpet and furniture. When well maintained, these items can last for many years.

Feel good about where you live, work, pray and play by keeping your floors, whether carpet, tile or concrete, and furniture clean. My all natural, non-toxic cleaners are not only kind to the environment, they are also the most powerful and effective cleaners on the market. Importantly, they are human and pet friendly! 

Don’t be ashamed to show your home or office to guests or clients. With one call, take pride from wall to wall.

Get a quote and an appointment today. It’s fast and easy.

Years Established

Carpets Cleaned

Our Services

Carpet Cleaning

  • Homes

  • Businesses

  • Medical Offices

  • Houses of Worship

  • Offices

  • RV’s

  • Rentals

  • Move-ins / Move-outs

  • High-rises (no long hoses)

Upholstery Cleaning

  • Sofas

  • Recliners

  • Ottomans

  • Pillows

  • Mattresses

  • RV furniture

Don’t risk turning a bad situation into something worse by doing it yourself. Cleaning stains and odors is best left to the professionals.

Tile and Stone Cleaning

  • Floors
  • Counters
  • Showers
  • Concrete Surfaces
  • Sealing and Color Sealing

Cleaning tough to get to dirt that accumulates in crevices and grout lines is challenging, but our proven process will significantly brighten these areas. 

We use GREEN cleaners only!

I care about the environment as much as you do. I use the most powerful cleaning methods available and products that are the safest to our precious Nevada ecosystem. My cleaners are non-toxic, hypoallergenic, biodegradable and tough on dirt while gentle on carpet fibers and fabrics.

We keep your world clean and green!

Call For a Quote:


Carpet Care Tips

Carpet is always healthier, looks better, smells fresher and lasts longer if it’s cleaned every 6 months. Ask us for a recommendation on your individual cleaning frequency.

Once you’ve had your carpet professionally cleaned by Five Step Carpet Care, we recommend the following tips for maintaining your carpets, furniture and floors.

Post Cleaning Care

After cleaning, your carpets should be completely dry in approximately 3-4 hours. During the drying time, avoid walking on the carpet. If you must, make sure your shoes or feet are clean.  Never place wood or metal furniture on damp carpet as the stain from the wood can leach into the carpet and the metal can leave rust stains.

Vacuum Once a Week

Vacuuming is the single most important step in maintaining your carpet’s life and beauty. We recommend vacuuming at least once a week with a good quality vacuum cleaner. Adjust your vacuum for optimal performance by placing a penny on the carpet one inch in front of the vacuum. Turn on the vacuum and watch the penny. If it vibrates, your vacuum is set to the correct height. If the penny is not vibrating, adjust the vacuum height until it does. Use a crevice tool with your vacuum to clean around carpet edges at least once a month. Even the best vacuums can’t reach between the carpet and baseboards. This is especially important with light colored carpeting.

Avoid Commercial Spot Removers

Avoid using most retail spot removers. Many contain some type of soap that may take out the spot but leave a sticky residue behind which attracts dirt and causes the spot to come back. Our spot remover has no sticky residue and does not contain soap. In an emergency, cold water and a cotton rag is a safe substitute. The more of these products that are applied prior to our arrival, the harder it is to remove the stain. Stains are always easiest to remove just after they occur. When in doubt, just give us a call. We’re always happy to help!

Alternate Traffic Patterns

Alternate traffic patterns where possible. Rearrange furniture or walk through a room a different way so that wear is even and no one particular area receives constant traffic. Levitate through the room whenever you can!  🙂  Step over areas where carpet joins another type of flooring. These areas get dirty the fastest as typically, the carpet is higher than the hard surface flooring it transitions to, causing it to act like a doormat. This creates an excessive pressure point on the carpet and caused it to become dirty and wear faster. Simply step OVER this problem area. Remember, no carpet cleaner can repair carpet fibers once they are broken down.

Repair Problems as They Occur

Repair carpet problems as they occur. In most cases, small problems become big problems if left unattended. If you see ripples in your carpet, loose tack strips or any other type of problem, contact us. We can arrange for a carpet repair expert to stretch or otherwise repair your carpet problems. When purchasing new carpeting always keep a remnant on hand for those unforeseen problems down the road. This is also the best time to set up a cleaning schedule to maintain your carpet at its best!

Customer Testimonials

“I just had Joe out yesterday morning and once again, he did a wonderful job!  I honestly won’t let another carpet cleaning company in my home after having him here three times now.”

Carolyn B.

“Joe came to clean our carpets last week.  What an amazing experience from beginning to end!  Scheduling was a breeze and Joe arrived right on time!  He did a great and efficient job!  He was very attentive to detail and worked out a couple of stains that we had.  The carpet looks wonderful!  We will definitely be using Joe again!”

Carol C.

“Joe has been my carpet cleaner for the last 4 years. He has always exceeded my expectations which can be hard to do. He’s always on time, trustworthy and his method of cleaning is the best.   I trust him enough to refer him to all of my friends and family”

Kathy M.

Contact Us

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(775) 530-0591